Privacy Policy — WoorldTV IPTV World Subscription 2026
Legal Document
Privacy Policy
Section 01
Introduction
WoorldTV ("we", "our", "us") operates the website woorldtv.com and provides worldwide IPTV subscription services. We take your privacy seriously and are committed to handling your personal data with transparency, care, and respect.
This Privacy Policy explains what personal information we collect when you visit our website or use our IPTV World services, how we use that information, and what rights you have regarding your data.
Plain language summary
We collect only the minimum data needed to deliver and improve our service. We never sell your personal data. You can request access to, correction of, or deletion of your data at any time by contacting us.
By using our website or purchasing a WoorldTV subscription, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please do not use our services.
Section 02
Data we collect
We collect two types of information: information you provide directly, and information collected automatically when you use our service.
Information you provide
| Data type | When collected | Purpose |
|---|---|---|
| Name | At subscription or contact form | To identify your account and personalise communication |
| Email address | At subscription or contact form | To send credentials, receipts, and support replies |
| Phone / WhatsApp | When you contact us via WhatsApp | To provide customer support and activate trials |
| Payment information | At checkout (via eBay) | To process your subscription payment securely |
| Messages & enquiries | When you contact support | To resolve your issue and improve service quality |
Information collected automatically
| Data type | How collected | Purpose |
|---|---|---|
| IP address | Server logs | Security, fraud prevention, and geo-routing |
| Device type & OS | Browser / app headers | To optimise stream compatibility |
| Pages visited | Analytics cookies | To understand site usage and improve content |
| Referral source | URL parameters | To measure marketing effectiveness |
| Stream connection logs | IPTV server | To detect abuse, troubleshoot issues, ensure uptime |
What we do not collect
We do not collect your full payment card numbers (handled by eBay's secure payment system). We do not collect biometric data, government IDs, or sensitive personal categories as defined by GDPR.
Section 03
How we use your data
We use the personal data we collect only for the following legitimate purposes:
- Service delivery: To activate your IPTV World subscription and send you login credentials
- Customer support: To respond to your questions, troubleshoot issues, and process refund requests
- Account management: To manage your subscription, process renewals, and handle billing queries
- Service improvement: To analyse how our website and streams are used, and to add features our subscribers want
- Security: To detect and prevent fraud, abuse, and unauthorised access to our IPTV servers
- Legal compliance: To comply with applicable laws, regulations, and lawful requests from authorities
- Communication: To send you important service updates, subscription reminders, and policy changes
Marketing communications
We only send promotional messages (offers, new plans, announcements) if you have opted in or are an existing customer. You may opt out at any time by replying "STOP" to any message or contacting us directly.
Section 04
Data storage & security
Your data is stored on secured servers located in the European Union and protected by industry-standard security measures including encryption at rest and in transit (TLS/HTTPS), access controls, and regular security reviews.
We retain your personal data only for as long as necessary to provide our services or as required by applicable law:
| Data type | Retention period |
|---|---|
| Account & subscription data | Duration of subscription + 12 months |
| Payment records | 7 years (legal / tax requirement) |
| Support communications | 2 years from last interaction |
| Server / stream logs | 90 days |
| Website analytics | 26 months (Google Analytics default) |
Despite our best efforts, no method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately at support@woorldtv.com.
Section 07
Your rights (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
Right of access
Request a copy of all personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete personal data.
Right to erasure
Request deletion of your personal data ("right to be forgotten").
Right to restriction
Ask us to restrict how we use your data in certain situations.
Right to portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing of your data for marketing or legitimate interests.
To exercise any of these rights, contact us at support@woorldtv.com or via WhatsApp at +212 649-880810. We will respond to all requests within 30 days.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (e.g. the ICO in the UK, or CNIL in France).
Section 08
Children's privacy
WoorldTV services are intended for users aged 16 and over. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete the information without delay.
Parents or guardians who become aware that their child has provided personal data to WoorldTV without consent should contact us at support@woorldtv.com.
Section 09
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Notify active subscribers via email or WhatsApp if the changes are material
- Post a notice on our website homepage for 30 days following significant changes
We encourage you to review this policy periodically. Your continued use of WoorldTV services after any changes constitutes acceptance of the updated policy.
Section 10
Contact us about privacy
If you have any questions about this Privacy Policy, how we handle your data, or if you wish to exercise your data rights, please reach out through any of the following channels:
- WhatsApp (fastest): +212 649-880810
- Email: support@woorldtv.com
- Secondary email: EudiZelll@outlook.com
- Contact form: woorldtv.com/contact
We aim to respond to all privacy-related enquiries within 48 hours, and to all formal data subject requests within 30 days as required by GDPR.
Questions about your data?
Our team responds in under 5 minutes on WhatsApp — day or night.
WoorldTV — Worldwide IPTV · GDPR compliant · Your privacy protected